Le MéridienMarriottFairmontHyattAccorNH HotelsMinorAnantara
15+ years on the floor
Your hotel kept working all night.
Work that never stops, and keeps going until your morning approval. By the time you walk in, your day is ready.
22:41The gala RFP, the client's request for proposal, lands by email. Read, parsed, first response prepared.auto
3:47The night audit, the closing of the night, is done and signed by your night auditor.signed
5:58The weekend pick-up, yesterday's new bookings, is compiled. A rate move is ready.waits for you
6:02Three review replies drafted, in your tone.waits for you
6:19Suite 801 arrival prepared, preferences in place.auto
6:45The Daily lands on your desk. Fourteen tasks handled tonight, three wait for your tap.yours
behind the scenes
Everything is captured. Nothing gets lost.
Nothing to plug in to start: email, PDF, form, phone note, everything that lands is caught, read and routed. AI absorbs the volume, behind the scenes. Your teams stay at the edge, with the guests, holding every decision that counts.
02 · ROUTEThe right colleagueRight service, full context, urgency scored.
03 · RUNThe work gets doneDrafts, checks, cross-service coordination.
04 · RETURNYou decideOne card, five verbs, one tap.
One system. Every service.
AI at the center: capturing, routing, coordinating. Humans at the edge, with the guests, holding every decision that counts. Every service in your hotel, connected in one place.
AI at the centre. Your people at the edge, holding the decisions.
AI colleagues · servicesHumans · at the edgeDecisions coming back to youColleagues talk to each other
Sophie · Events managerTerrace option looks right. I take it from here, sending with my name on it.
8:12 · ▲ HANDED OVER
Send a task…→
The dossier
GALA · MARCH 15 · 200 GUESTSTimeline
22:41RFP received & parsed
6:02Priced proposal drafted
6:12Approval requested
8:12Proposal sent, signed Sophie
DocumentsPROPOSAL-2026-114.PDF Menu options · v1Decisions
8:12Terrace option · Sophie
Sidebar, room, dossier. One screen, on any device.
In your browser · Nothing to install
Running the day in 5 actions.
A single click is enough. No training: a receptionist picks it up mid-shift.
ApproveIt leaves with your name on it.
EditAdjust it, send it your way.
DelegateRoute it to the right person.
RejectThe colleague learns why.
EscalateA bigger call.
A house that remembers everything, truly everything.
Every task handled, every decision made, every guest case makes the house smarter. Nothing is lost when an employee leaves. No past question is ever left unanswered.
What it knowsRooms, rates, suppliers, menus, the guest who is always in 801. The working knowledge of your house, kept.
What it decidedEvery call that was made, and why, so the next one starts from the last one, not from zero.
What's happening nowAcross every service, live: who's on it, what's waiting, what's about to matter.
You set the level of delegation and autonomy.
Service by service: what each colleague can do, and what it can reach.
Autonomy SET BY YOU · CLICK TO CHANGE3 actions waiting for you
ReputationActs with approval
EventsActs with approval
Front officeAutonomous
RevenueDrafts only
Every outbound act signed by a humanEvery action logged
EmailHotel mailboxes
DocumentsPDFs, attachments
PMSBookings, stays
RMSRates, forecasts
Channel managerDistribution
Booking engineDirect bookings
POSRestaurant, bar
CRMGuests, history
Email and documents work right away. The rest plugs in at your pace.
The line that never moves
Whatever commits the hotel, a price, a signature, a promise to a guest, is made by a human, at every level of the dial. That's not a setting. That's the principle.
And nobody gets replaced. Your AI colleagues absorb the volume nobody has time to handle; the team you have gets its real job back.
An augmented hotel.
A thousand signals a day, ten decisions that matter. When the sorting happens on its own, this is what changes.
01
The role you can't fill no longer blocks the hotel.
Hiring drags on, the work doesn't wait. Your AI colleagues hold the volume while you look for the right person. And the team you have finally does the job they signed up for.
02
Operating costs stop creeping.
Less overtime spent on admin, fewer costly errors, fewer threads chased across five services to answer one question.
03
Guests feel the difference.
Teams that look at the guest, not at a screen. No request falls through the cracks anymore. The service your hotel promises, delivered daily.
04
Opportunities stop slipping.
The RFP answered first. The review answered well. The rate moved at the right hour. What used to slip through, caught.
human unlocked
Give your team what it takes to keep every promise.
AI takes the center of the system, so your people take back the center of the hotel. Test it with real work: a batch of reviews, an RFP, a night audit to close. We run it, you judge.
Put us to work for a nightYou send the task · We run it within 24h · You judge the resultNo commitment · Priced per active service, start with oneNo file at hand? Write us two lines about what eats your time.